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Smartwatches Are Changing the Face of the Medical Alert Industry

Jun 13 2019

By Carol Wells, Community Outreach and Senior Advocate Caring.com 

Smartwatches offer unique benefits over traditional medical alert devices.

Medical alert devices can be lifesaving for older adults who find themselves in an emergency situation. They also can reduce stress and anxiety for caregivers by providing peace of mind that your loved one will be able to get the help they need after an accident or injury. There are numerous medical alert systems on the market today, the majority of which are traditional in-home units and mobile options for more active elderly adults. In recent years, some companies have started marketing smartwatch-style devices, which offer a fresh alternative for caregivers looking to provide their loved one with extra protection. Smartwatches add enhanced features to the mix that take the benefits of medical alert systems to the next level and may be more appealing for many.

Benefits of Medical Alert Smartwatches

Sleeker Appearance

Smartwatches are generally fairly stylish and look like a “regular” watch. This is a big improvement over traditional medical alert devices, which are sometimes bulky or can make older adults feel self-conscious about wearing them. Smartwatches may be easier to adjust to wearing, especially for those who are used to wearing a watch.

This is one of the most important benefits of medical alert smartwatches. As anyone who has experience purchasing a medical alert device for a loved one knows, getting older adults to regularly wear the device can be a challenge. And, the device only works if your loved one actually wears it. Smartwatches make it more likely that your loved one will wear the device regularly and be protected in the event of an emergency.

All-in-One Ease

Traditional medical alert systems, and many that are on the market today, have two components: a base station and a wearable personal help button. Even some mobile devices have two pieces that the user must have on them at all times. Smartwatches function alone, meaning there are fewer pieces for your loved one to remember to wear each day. Again, this factor can help older adults feel more comfortable wearing the device, which means that they will be better protected.

Helpful Added Features

Medical alert smartwatches come equipped with many additional features that go beyond emergency monitoring services. The additional features can make the devices more appealing for some and help them view the device more positively. In addition to functioning as a watch and emergency alert device, some of the common features of medical alert smartwatches include:

  • Activity Tracking: Most smartwatches track data, such as users’ activity levels and daily steps taken. Some of them upload this information to a caregiver portal so family members and caregivers can view the information, and even send alerts if something seems abnormal about the users’ activity.
  • Weather Forecasts: Some devices may display or dictate local weather forecasts via a speaker.
  • GPS: Medical alert smartwatches come equipped with GPS location tracking so monitoring dispatchers can locate users during an emergency. Many of them also make the information available for designated contacts of the user, giving caregivers peace of mind about their loved one’s whereabouts if they cannot reach them or are concerned about them for any reason.
  • Messaging and Calls: This is not as widespread as the other features, but some medical alert smartwatches allow users to send text messages or make or accept calls through their watch. This makes medical alert smartwatches very similar to standard smartwatches.

Top Medical Alert Smartwatches

MobileHelp Smart

This device is not a fully functioning smartwatch – users cannot use it to send text messages or make or receive phone calls (other than calls to the monitoring center). However, it does have many other helpful features, such as heart rate monitoring, activity tracking and weather reporting. The MobileHelp Smart does have a two-way speaker for easy communication between users and a monitoring center during an emergency.

Freedom Guardian

The Freedom Guardian provides emergency monitoring, as well as typical smartwatch services. Some of these features include voice-to-text SMS messaging, activity tracking, customizable alarms for things like medication reminders, and weather forecasting. Caregivers can download an accompanying app that allows them to track activity, giving them peace of mind that their loved one is safe.

Apple Watch

The Apple Watch is not a medical alert device on its own, but apps such as FallCall Lite and Alert provide Apple Watch users with emergency protection. The apps make it easy for users to contact caregivers and loved ones via their smartwatch by simply pressing a button on the watch or its screen, mimicking personal help buttons. This is a great option for those who want all of the bells and whistles of an Apple Watch, but who will also benefit from emergency monitoring. However, smartwatch apps typically only connect users to caregivers and other preferred contacts, not an emergency monitoring center.

Smartwatches are making medical alert devices more appealing and practical for older adults and can be a major stress-reliever for caregivers who worry about their loved one’s safety. If your loved one has been resistant to the idea of a medical alert device in the past, smartwatches could provide a new opportunity for them to get the life-saving protection of a medical alert system.

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