Susan Saccoccia Olson, MBA
Member Information Coordinator
Blue Cross Blue Shield of Rhode Island
How she’s helping transform healthcare in Rhode Island
Susan is assisting Medicare beneficiaries to better understand their healthcare benefits and get the most value from their health plan. She also is a liaison to many state agencies and other health related organizations to advocate for BlueCHiP for Medicare and Plan 65 members.
Her responsibilities, experience, and background
Susan is responsible for conducting BlueCHiP for Medicare member information seminars; interacting with Senior Centers and advocate groups; and servicing group accounts with their Medicare Advantage, Supplement and Prescription plans.
As a BCBSRI employee for 15 years, she has held various positions, including an educator for the Good Health Benefit and Project Manager for the Senior Market.
In other organizations, Susan has worked with Pharmaceutical companies and Health Plans around the country. She has coordinated clinical trials and projects for Health Plans to assist in the development of HEDIS and NCQA monitoring.
A graduate of Rhode Island College, Susan also earned her MBA from the University of Rhode Island concentrating in Health Services Administration.
Her community involvement
Susan is an active member of the community, serves on the Board of Directors for the Senior Agenda Coalition, and has served as Board President of the Alzheimer’s Association – RI Chapter. She is involved with other organizations such as the RI Falls Prevention Committee, Older Women’s Policy Group and the National Aging In-Place Council – RI Chapter.